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StorPro Help Center

  • What is the warranty policy for products purchased from StorPro?
    At StorPro, we take pride in the quality and durability of our products. Our warranty policy is designed to give you peace of mind with every purchase. Most of our products come with a standard one-year warranty covering any manufacturing defects. If you experience any issues with a product within this period, please contact our customer service team with your proof of purchase. We will either repair or replace the item at no additional cost to you. This warranty does not cover damage caused by misuse, accidents, or unauthorized repairs. For further details or assistance, feel free to reach out to us directly.
  • What is StorPro's return policy?
    At StorPro, we are committed to ensuring that you are completely satisfied with your purchase. If, for any reason, you need to return a product, we offer a hassle-free return policy. You can return any item within 5 days of purchase for a full refund, as long as it is in its original condition and packaging. Simply contact our office and deliver the product to our store along with your receipt, and our friendly staff will assist you with the return process. We believe in providing the best customer service, and we are here to help you with any questions or concerns you might have. Your satisfaction is our top priority!
  • What products and services does StorPro offer?
    Our mission is to empower businesses and individuals with comprehensive solutions that enhance efficiency, safety, and organization. We go beyond storage solutions, offering an extensive array of products and services including material handling equipment, packaging solutions, change room lockers, storage cabinets, ladders, and a variety of containers and bins, including wheelie bins. Our dedication lies in providing an integrated approach to organizational challenges, delivering quality, innovation, and reliability in every product and service we offer. Through our fully automated online store, we ensure a seamless, accessible, and user-friendly experience, enabling our clients to find and customize their solutions effortlessly. We are committed to excellence, ensuring that each interaction is defined by thoroughness, expertise, and a deep understanding of our clients' needs, but if there is something specific you are looking for please reach out and we will gladly assist as we are constantly loading new products onto the store to increase our product offering
  • Does StorPro conduct site visits?
    StorPro encourages reaching out to us in the event that you are looking at a bulk supply solution or looking to purchase racking, shelving or bulk filers, The reason being is that we can determine if a site visit is needed to better understand your product, business and storage needs. Once a site visit is conducted you can expect a tailor made solution catering to your business needs based on 15 years of experience in the storage solution industry. Our site visits are 100% free of charge so please don't hesitate to contact us when you need professional advice.
  • What shipping options does StorPro offer for local customers?
    At StorPro, we are thrilled to provide a variety of shipping options to ensure you receive your purchases with utmost convenience and speed! For our local customers, we offer standard shipping, which typically delivers within 3-5 business days. If you're in a hurry, you can choose our expedited shipping option to get your items in just 1-2 business days. . Our goal is to make your shopping experience as seamless as possible, so if you have any special shipping requests, please don't hesitate to contact us. Happy shopping with My StorPro

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